How early should I arrive for my appointment? If you are new to Green Owl Massage please complete your health history forms by email before your appointment. Ideally we would like them the day before so they can be reviewed prior to your appointment. Please arrive 5 - 10 minutes early so we have a chance to discuss how you are feeling and treatment goals.
I need to cancel or reschedule my booking - what should I do? We understand that things come up. Cancellations must be made 24 hrs in advance or you will be charged for your treatment. You can call us at (780) 221-7729 or cancel on our online system.
What is the ideal pressure? This changes for every person depending on your treatment goals. Your therapist will check in with you throughout treatment to make sure the pressure is correct. The treatment is about you - don't be afraid to ask for more, or less.
Is my appointment confidential? Yes, the appointment and anything you share in the treatment room is confidential.
What should I do after my massage treatment? Drink plenty of water and stretch. You may also feel like having a warm bath with a cup of tea.
